Effective Date: 01/05/2025
Company: Finomise
Contact: hello@finomise.com www.finomise.com
Finomise respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with us online or offline.

1. Information We Collect
We may collect and process the following data:
• Personal Information: Name, email address, phone number, billing information, business name
• Website Usage Data: IP address, browser type, pages visited, session duration (via analytics tools)
• Project & Communication Data: Information shared during consultations, forms, emails, or live chat

2. How We Use Your Information
We use your information to:
• Provide and deliver website development services
• Send invoices and process payments
• Respond to inquiries and provide customer support
• Improve our website and service offerings
• Send project updates or promotional content (with your consent)

3. Legal Basis for Processing
We process your data under one or more of the following legal bases:
• Your consent
• The performance of a contract
• Legitimate interest (e.g., providing updates to current clients)
• Legal obligations (e.g., accounting records)

4. How We Store & Protect Your Data
• Data is stored securely using encrypted cloud systems
• Access is restricted to authorised team members only
• We retain personal data only as long as necessary for business or legal reasons

5. Sharing Your Data
We never sell your data. We may share it with:
• Trusted third-party service providers (e.g., payment processors, email services)
• Legal or regulatory authorities if required by law
All third parties are GDPR-compliant and only process data under our instructions.

6. Your Data Rights (GDPR)
You have the right to:
• Access your personal data
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent at any time
• File a complaint with the ICO (UK) if you believe your rights are violated
To make a request, email us at: hello@finomise.com

7. Cookies
We may use cookies on our website for:
• Analytics and performance tracking (e.g., Google Analytics)
• Improving user experience
• Functionality like language preferences
You can disable cookies via your browser settings.

8. International Data Transfers
If you are outside the UK and interact with our services, please note that your data may be transferred to and processed in the UK.

9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices.

10. Updates to This Policy
We may update this policy from time to time. We recommend checking this page occasionally to stay informed.

Contact Us
If you have questions about this policy or how we handle your data, contact:
[Your Name / Data Protection Contact]
📧 Email: hello@finomise.com
🌐 Website: www.finomise.com